kakriya11 Terms and Conditions

1 Definitions and Applicability

The following terms used in these conditions carry specific meanings:

• "Platform" — The kakriya11 website, mobile version, and all associated services.
• "User" or "You" — Any person who accesses the platform or uses the services.
• "Account" — A personal user profile registered on the platform.
• "Services" — All gaming, betting, live casino, and related activities offered through kakriya11.
• "Funds" — Money deposited into a user's account and bonus credits.

These terms apply to all persons residing in Bangladesh who use kakriya11 services. By accessing the platform, you confirm that you have read, understood, and agreed to abide by these terms.

2 Eligibility and Age Verification

To use kakriya11 services, you must meet the following eligibility requirements:

2.1 Age Requirement

The platform is for persons aged 21 and above only. No person under the age of 21 may create an account or play games. kakriya11 may request proof of age at any time — such as a national identity card, passport, or birth certificate. If an account belonging to a minor is discovered, it will be closed immediately and the associated funds may be forfeited.

2.2 Single Account Policy

Each user may operate only one account. Having multiple accounts under the same person's name is considered a prohibited activity and all accounts may be permanently closed.

2.3 Accuracy of Information

You must provide accurate, complete, and up-to-date information at the time of account registration. kakriya11 reserves the right to close the account and forfeit funds if false information is provided.

3 Account Registration and Security

3.1 Registration Process

To create an account on kakriya11, you will need to provide a valid mobile number or email address and a strong password. Once the registration process is complete, you will receive a confirmation message. There is no fee for registration.

3.2 Account Security

You are solely responsible for the security of your account. Please follow the guidelines below:

• Do not share your login credentials (username and password) with anyone.
• Avoid using passwords that are easy to guess.
• Log out at the end of each session, especially on shared devices.
• If you notice any suspicious activity on your account, contact us immediately.

3.3 Third-Party Use

Allowing anyone else to use your account is strictly prohibited. If such activity is detected, the account may be permanently closed.

3.4 Identity Verification (KYC)

kakriya11 may request documents to verify your identity as part of the Know Your Customer (KYC) process when necessary. Withdrawal processing may be delayed if KYC is not completed.

4 Deposit and Withdrawal Policy

4.1 Deposit Methods and Limits

The following methods are accepted for depositing funds into kakriya11: bKash, Nagad, Rocket, Upay, and direct bank transfer. The minimum deposit amount for each method is ৳300.

Deposited funds must be sent only from your own bank account or mobile financial service. Deposits through third parties are strictly prohibited.

4.2 Withdrawal Conditions

The following conditions must be met to withdraw funds:

• Minimum withdrawal amount: ৳800
• Withdrawals can only be made to the account used for the deposit.
• Withdrawal processing generally takes 10 to 45 minutes.
• Bonus balance cannot be withdrawn if bonus wagering requirements have not been met.
• Withdrawal processing may be delayed if KYC verification has not been completed.

4.3 Transaction Review

kakriya11 reserves the right to review any deposit or withdrawal in the interest of fraud prevention and security. If suspicious activity is detected, a transaction may be temporarily put on hold and additional verification may be requested.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200.

5.2 Wagering Requirements

To withdraw the welcome bonus, the bonus amount must be wagered 15 times (15x). If the wagering requirement is not met, the bonus balance cannot be withdrawn and only the original deposit amount will remain withdrawable.

5.3 General Bonus Terms

• Each bonus offer has its own validity period; once expired, the bonus is automatically cancelled.
• A bonus is applicable to one account only and may be used once.
• If a bonus is used for fraudulent purposes, the entire account may be closed.
• kakriya11 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonuses are not convertible to cash and are not transferable to third parties.

5.4 VIP Cashback

kakriya11's VIP program has four tiers, and weekly cashback is provided at each tier:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback

Advancement to a VIP tier depends on your activity and contributions. Cashback may have its own wagering requirements.

6 Gaming Rules

6.1 Fair Play

kakriya11 is committed to ensuring fair play. All our games are provided by accredited software providers and are regularly operated using Random Number Generator (RNG) technology. Each game result is entirely independent and does not depend on previous results.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are stated on the relevant game page. kakriya11 reserves the right to change betting limits in special circumstances.

6.3 Technical Issues

If a game is left incomplete due to server problems, internet disconnection, or any other technical fault, kakriya11 will resolve the issue in accordance with the applicable policy. In such cases, game logs and server records will be considered the final evidence.

6.4 Cricket Betting Special Rules

For cricket betting, bets can be placed on BPL, IPL, T20 World Cup, ICC tournaments, and other international and domestic cricket matches. Bets cannot be changed or cancelled after a match has started, unless different rules apply under the live betting feature. If a match is cancelled or abandoned due to rain or any other reason, the related bets will be settled according to the rules.

7 Prohibited Activities

The following activities are strictly prohibited on kakriya11. Violation of these rules may result in permanent account closure and forfeiture of funds:

• Operating multiple accounts under the same person's name.
• Creating or operating an account under someone else's identity.
• Playing games or placing bets using automated software, bots, or scripts.
• Bonus abuse or bonus farming.
• Attempting to hack an account or compromise system security.
• Money laundering or any other illegal financial activity.
• Attempting to influence game outcomes through collusion with other users.
• Exploiting platform vulnerabilities or bugs and keeping them hidden.
• Disturbing, harassing, or threatening other users.

If any prohibited activity is suspected, kakriya11 may temporarily suspend the account while investigating the matter.

8 Account Suspension and Closure Policy

8.1 Suspension by kakriya11

kakriya11 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of terms or involvement in prohibited activities.
• Providing false information or failing identity verification.
• Account remaining inactive for an extended period.
• Legal or regulatory reasons.
• At the user's own request (self-exclusion).

8.2 Closure by User

You may request to close your account at any time. You will be given the opportunity to withdraw any valid balance before the account is closed; however, if closure is due to a breach of terms, funds may be forfeited.

8.3 Inactive Accounts

A maintenance fee may apply to accounts that have been inactive for an extended period. You will be notified by email before any fee is applied.

9 Privacy and Data Protection

Protecting your personal information is very important to us. kakriya11 uses SSL encryption technology to keep all your data secure.

For details on how your information is collected, stored, and used, please read our Privacy Policy. In brief:

• Your information will never be sold to third parties.
• Information is used only for providing services, preventing fraud, and meeting legal obligations.
• You can request to view and correct your information.
• Information may be provided to law enforcement agencies upon their request in specific circumstances.

10 Responsible Gaming

kakriya11 believes that gaming is purely for entertainment and is not a source of income. We promote responsible gaming and place the highest importance on the well-being and welfare of our users.

10.1 Self-Control Tools

The following self-control features are available on our platform:

• Set deposit limits (daily, weekly, monthly).
• Set betting limits.
• Temporary break (cooling-off period).
• Self-Exclusion — locking your account for a set period of time.
• Reality check — regular session time reminders.

10.2 Get Help

If you feel that gaming is having a negative impact on your life, please seek help and read our Responsible Gaming page. You can also get advice through our 24/7 live chat support.

Parents are advised to use parental control software to protect minors from creating accounts and playing games.

11 Limitation of Liability & Disclaimer

11.1 Service Availability

kakriya11 always strives to provide uninterrupted service, however the service may be temporarily disrupted due to maintenance, upgrades, technical issues, or other reasons. In such circumstances, kakriya11 will not bear any liability for compensation.

11.2 Gaming Losses

Profits and losses in gaming are entirely a matter of the user's own decisions and risk. kakriya11 is not responsible for any financial losses arising from gaming. Please be aware of your financial limits before gaming.

11.3 Third-Party Integrations

Third-party game software is used on the kakriya11 platform. kakriya11's liability for errors or issues with this software is limited. The software provider's own terms and conditions may also apply.

11.4 Changes to Terms

kakriya11 reserves the right to change these terms and conditions at any time. In the case of significant changes, users will be notified by email or on the platform. Continued use of the platform after changes will be considered acceptance of the new terms and conditions.

12 Contact & Dispute Resolution

12.1 Submitting a Complaint

To submit any complaint regarding these terms and conditions or kakriya11's services, please contact us through the following ways:

• Email: [email protected]
• 24/7 Live Chat Support (in Bengali)

12.2 Resolution Process

Upon receiving a complaint, kakriya11 will review the matter as quickly as possible and inform you. Additional information or documents may be requested for complex matters. We strive to resolve all complaints through a fair and transparent process.

12.3 For General Questions

For answers to general questions, visit our FAQ page. Detailed answers to the most common questions can be found there.